FG777 Privacy Policy — How We Keep Your Data Safe

01 Introduction

FG777 ("we", "us", "the platform") takes the privacy of its players seriously. This Privacy Policy explains how FG777 collects, uses, stores, and protects personal data when you register an account, make a PKR deposit, place a bet, play casino games, or interact with FG777 support.

This policy applies to all Pakistan players using FG777 — whether you access the platform through the website on desktop or mobile, or through the FG777 Android app. It applies from the moment you first visit the FG777 website, even before you register an account.

FG777 is committed to handling your personal data responsibly. We collect only what we need, we use it only for legitimate purposes, we protect it with appropriate security measures, and we are transparent with you about what we do with it. If you have any questions about this policy at any time, you can contact FG777 support directly.

02 Data We Collect

FG777 collects personal data in the following categories:

2.1 Registration Data

When you create your FG777 account, we collect the information you provide during registration. This includes your full name, date of birth, email address, Pakistan mobile number, and any other details requested on the registration form. This data is required to create and operate your account.

2.2 Identity Verification (KYC) Data

To process withdrawals and comply with anti-fraud requirements, FG777 may request identity verification documents. This typically includes a copy of your National Identity Card (CNIC) and proof of the payment method used for deposits. KYC documents are handled with strict access controls and are not shared beyond what is necessary for verification purposes.

2.3 Transaction Data

FG777 records all financial transactions associated with your account — including PKR deposits via JazzCash, Easypaisa, Raast and bank transfer, withdrawals, bonus credits, and gameplay activity. This data is necessary to operate your account, resolve disputes, and detect fraudulent activity.

2.4 Device and Technical Data

When you access FG777, we automatically collect certain technical information including your IP address, browser type, device type, operating system, and session timestamps. This data is used for security monitoring, fraud prevention, and to improve the platform experience for Pakistan players.

2.5 Customer Support Data

If you contact FG777 support — through live chat or email — the content of your communications and any information you provide during the interaction is stored. This helps us resolve your query efficiently and maintain a record for quality assurance purposes.

03 How We Use Your Data

FG777 uses your personal data only for the following legitimate purposes:

• To create and manage your FG777 account and verify your identity.
• To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer.
• To credit bonuses, track wagering requirements, and manage promotional offers.
• To detect, investigate and prevent fraudulent activity, multi-accounting, and bonus abuse.
• To provide customer support and respond to your queries promptly.
• To send you transactional notifications — such as deposit confirmations and withdrawal updates — related to your account activity.
• To send marketing communications about FG777 promotions, new games, and PSL cricket betting offers, where you have opted in to receive them.
• To improve the FG777 platform and the experience for Pakistan players based on aggregated usage data.
• To comply with applicable anti-money laundering and fraud prevention requirements.

FG777 does not use your personal data for automated decision-making that produces significant legal effects on you, except in fraud and security contexts where automated systems flag unusual account activity for human review.

04 Payment Data

FG777 processes all PKR transactions — deposits and withdrawals — through trusted third-party payment providers. These include JazzCash, Easypaisa, Raast, and major Pakistani banks. When you make a deposit or request a withdrawal, the relevant transaction data is passed to the appropriate payment provider to complete the transaction.

FG777 does not store your full JazzCash account credentials, Easypaisa wallet PIN, bank account passwords, or card numbers on its own servers. Payment credentials are processed directly by the relevant payment provider through their own secure infrastructure. FG777 retains only the transaction reference, amount in PKR, method, and timestamp for account record-keeping purposes.

05 Data Sharing

FG777 does not sell your personal data to any third party. However, in order to operate the platform and provide services to Pakistan players, we share limited data with the following categories of trusted third parties:

5.1 Payment Processors

Transaction data is shared with JazzCash, Easypaisa, Raast and partner banks as necessary to complete PKR deposit and withdrawal requests. These providers operate under their own privacy policies and data security standards.

5.2 Identity Verification Services

KYC documents such as your CNIC copy may be shared with a trusted identity verification partner to confirm the authenticity of the documents provided. This data is used solely for verification and is not retained by verification partners beyond what is required for that purpose.

5.3 Game Software Providers

When you play a game on FG777 — whether it is a slot from Pragmatic Play, a live casino table from Evolution Gaming, or any other provider — your account identifier and game session data is shared with the relevant software provider to deliver the game. Game providers do not receive your full personal profile or payment details.

5.4 Legal and Security Requirements

FG777 may disclose personal data if required to do so by a valid legal process or to protect the security of the platform, its players or its staff. Any such disclosure will be limited to what is strictly necessary.

06 Cookies & Tracking

FG777 uses cookies and similar tracking technologies to operate the platform and improve the experience for Pakistan players. Cookies are small text files stored on your device when you visit the FG777 website.

6.1 Essential Cookies

These cookies are required for the platform to function. They maintain your login session, remember your preferences, and ensure the security of your account. Essential cookies cannot be disabled without preventing you from using the platform.

6.2 Analytics Cookies

FG777 uses analytics tools to understand how players use the platform — which pages are visited, how long sessions last, and which features are used most. This data is aggregated and anonymised and is used only to improve the platform. Analytics cookies can be disabled through your browser settings.

6.3 Marketing Cookies

With your consent, FG777 may use marketing cookies to personalise promotional content — such as FG777 bonus offers and PSL cricket betting promotions — shown to you when you visit the platform. You can withdraw consent for marketing cookies at any time through your account settings or browser preferences.

07 Data Retention

FG777 retains your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods for different categories of data are as follows:

• Account and registration data — retained for the lifetime of your account and for a period after closure to handle any post-closure queries or disputes.
• Transaction records — PKR deposit, withdrawal and gameplay records are retained for an extended period to support financial record-keeping and dispute resolution.
• KYC documents — retained for the period required to satisfy identity verification and anti-fraud obligations, after which they are securely deleted.
• Customer support communications — retained for a reasonable period after the query is resolved for quality assurance and dispute reference purposes.
• Technical and device data — typically retained for a shorter period and used primarily for security monitoring and fraud prevention.

When data is no longer needed and the applicable retention period has expired, FG777 deletes or anonymises it securely. You may request early deletion of your data — subject to legal retention requirements — by contacting FG777 support.

08 Security Measures

FG777 takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. These include:

• Encryption of data in transit using TLS (Transport Layer Security) across all platform connections.
• Encryption of sensitive data at rest on FG777 servers.
• Access controls ensuring that only authorised FG777 personnel with a genuine need can access personal data.
• Regular security reviews of platform infrastructure and third-party integrations.
• Fraud detection systems that monitor account and transaction activity in real time to identify and respond to suspicious behaviour.

While FG777 applies these measures diligently, no online platform can guarantee absolute security against all threats. You also play a role in keeping your account safe — use a strong unique password for your FG777 account, never share your login credentials, and contact support immediately if you suspect unauthorised access.

09 Your Rights

As an FG777 player, you have the following rights in relation to your personal data:

• Right of Access: You can request a copy of the personal data FG777 holds about you at any time.
• Right to Correction: If any personal data held on your account is inaccurate or out of date, you can request that it be corrected. Some data — such as your registered name — may require supporting documentation to change.
• Right to Deletion: You can request that FG777 delete your personal data. This right applies subject to applicable retention obligations — for example, transaction records that must be retained for financial record-keeping purposes cannot be deleted early on request.
• Right to Restrict Processing: In certain circumstances you can ask FG777 to restrict how your data is used while a query or dispute is being resolved.
• Right to Withdraw Consent: Where FG777 processes your data on the basis of your consent — such as for marketing communications — you can withdraw that consent at any time by updating your account preferences or contacting support.

To exercise any of these rights, contact FG777 support with your request. We will respond within a reasonable timeframe and will ask for sufficient information to verify your identity before acting on the request.

10 Marketing Communications

FG777 may send you promotional communications about platform bonuses, new slot games, live casino offers, PSL cricket betting markets, and other FG777 features. These are sent via your registered mobile number or email address.

You can opt out of marketing communications at any time by:

• Updating your communication preferences in your FG777 account settings.
• Replying to any marketing message with an unsubscribe request.
• Contacting FG777 support directly and requesting removal from marketing lists.

Please note that opting out of marketing does not affect transactional communications — you will still receive important account notifications such as deposit confirmations, withdrawal updates, and security alerts regardless of your marketing preference.

11 Minors

FG777 is strictly a platform for adults aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. The registration process includes an age declaration and FG777 may request age verification at any stage.

If FG777 becomes aware that personal data has been collected from a person under 18, the associated account will be closed immediately and the personal data deleted from our systems. If you are a parent or guardian and believe your child may have registered an FG777 account, please contact support immediately so that the account can be dealt with promptly.

12 Changes to This Policy

FG777 may update this Privacy Policy from time to time to reflect changes in how the platform operates, updates to data handling practices, or improvements to how the policy is expressed. The date at the top of this page reflects when the current version was last updated.

When material changes are made to this Privacy Policy, you will be notified via your registered contact details or through a notice on the FG777 platform. Your continued use of FG777 after a policy update constitutes acceptance of the revised version. If you do not accept the revised Privacy Policy, you should stop using the platform and contact support to request account closure.

We encourage all Pakistan players to review this page periodically so that you are always aware of how your data is being handled.

13 Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the way FG777 handles your personal data, please get in touch with our support team. We are available around the clock to assist Pakistan players.

• Email: [email protected] — for all privacy-related queries and data requests.
• Live Chat: Available directly inside your FG777 account for real-time assistance.
• FAQ: Visit the FG777 FAQ page for answers to common questions about accounts and data.

When contacting us about a data request, please include your registered account email or mobile number so that we can verify your identity and process your request without delay.